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Who we are.

Redeem is a global leader in the provision of high volume value recycling and re-commerce solutions for a range of hand-held technologies across the operator, retail, consumer and business wireless landscape.

 

 
 

Easy.

Our innovative solutions and tried and tested processes make recycling and re-commerce easy for our customers. We allow our customers to focus on making their business grow by remaining flexible and approachable.

 
 

 

Adaptive.

We work around our customers. We adapt positively to changing markets and continually evolve to increase our efficiency. We are proactive in our approach, working closely with our customers to find the solution that fits best for them whilst striving for professional improvement within our own business.

 
 

 

Connected.

We connect with our customers and our rapidly changing market to continually innovate and grow. We use our industry experience, expertise and connections to provide a punctual and profitable service that removes waste and drives value.

 
 

 

Trusted.

Through customer engagement we aim to be transparent and build relationships that grow and develop over time. We are ethical and environmentally compliant and take responsibility for our actions.

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Message from our Chairman.

"Redeem started life as a UK-focused recycling business. Following several years of strong growth and development the business now operates on a global basis providing a wide range of services to high-profile blue chip clients including some of the largest operators in the mobile phone and adjacent industries. We deliver innovative and tailored  solutions to help our Partners meet the ever changing customer management, environmental and data security requirements now prevalent in our industry.  

We are able to provide a full suite of solutions surrounding used mobile and related devices including; take back and recycle programs on behalf of network operators, retail and corporate clients; device testing and data security services;  a full end to end consumer offering including white label e-commerce solutions, purchase and supply of devices and related ancillary products; device refurbishment and repair; financial services support such as device replacement device services for insurers and partners, residual value and device lease solutions. In essence we are able to integrate into every touch point in the customer life cycle enabling our partners to drive improved customer service, acquisition and retention. 

More recently the market has seen immense change driven by a significant increase in the cost of new devices, the wider acceptance of used devices as a viable alternative to new, un-bundling of device costs and minutes, longer device “hold” periods and a slow down in technological development.  All of these factors mean that anyone operating in the mobile sector needs to manage their used device strategy very carefully. In this regard Redeem have the expertise, experience and solutions to help so please get in touch with myself or one of our senior management team to find out more."

Paul Egan – Chairman, Redeem Holdings

Our Mission.

Redeem is a leading re-commerce supplier with the vision of making sustainability easy. We enable our customers to redeem the value of used electronics by extending their lifespan. Our value-adding solutions are enterprising, efficient and make customer acquisition and retention easy. We are committed to reducing electronic waste globally by driving sustainable business growth through innovation, empowerment and ethics.

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Executive leadership team.

Senior management team.