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Privacy policy.

Privacy and accessibility.

We hope you’ve found our website useful. To provide you with peace of mind about your privacy, we wanted to provide more infromation on what personal information is collected as you use this site and the accessibility guidelines we adhere to.

Data protection.

Redeem complies with the Data Protection Principles set out in the 1998 Data Protection Act. As a business, we need to process information about our clients and suppliers to monitor our performance and achievements, to facilitate deliveries, collections and payments, administrate accounts and keep clients informed of our activities.

Because of our commitment to the principles of the 1998 Act, we will willingly give you access to any personal information we have about you. We aim to comply with requests to access personal information as quickly as possible so you can request your information be amended, erased, or not used for marketing purposes.

Information collected.

While you are browsing the pages

General information such as which pages users access is automatically collected by our web server through use of your IP addresses. An IP address is a number automatically assigned to your computer whenever you are on the internet. We use your IP address to monitor the number of pages accessed, help diagnose problems with our server and to administer our website. We do not link your IP address to anything identifiable, so you will remain anonymous in the analysis of these logs.

Cookies.

Cookies are locally saved text files which can only be accessed by your browser; they are not accessible by our server. This website uses cookies purely to assist your navigation around the site. We do not save any personal information to these cookies.

Email contact.

Direct email communications with Redeem will not result in your email address being added to a mailing list.

Your choice to opt-out

Should you wish to opt-out of receiving any communications which you have previously signed-up to please send an email to info@redeemgroup.com Alternatively send your request by mail to the following postal address:

Unit 9B, Pyramids Business Park
Easter Inch
Bathgate
West Lothian
EH48 2EH

Phone: +44 (0)1506 633 388

Questions and updates.

You can request changes or updates to your registered information or request information in an alternative format by:

  • Sending an email to info@redeemgroup.com
  • Sending your request by mail to the following postal address:
    Unit 9B, Pyramids Business Park
    Easter Inch
    Bathgate
    West Lothian
    EH48 2EH
  • Or by calling the number below
    +44 (0)1506 633 388